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How long is the returns period?

All items must be posted back to us within 30 days of receipt. Please send it to our address on this page with your name enclosed and let us know if the item needs refunding or replacing

I want to return my item for a replacement model or refund what do I do?

If you are returning your item for a refund or replacement can you please return it to our PO Box address below (via Royal Mail) with your order name or number enclosed so we can process a replacement or a full refund for you

Ordered product 4/5 days ago and not yet received?

Please check our delivery and returns page for information and examples of delivery periods. If your order is not received within the delivery time stated please contact us by email quoting your order number

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